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Privacy Policy

This privacy policy sets out how DCLX uses and protects any information that you give DCLX when you use this website.

DCLX is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. If you have any questions or concerns regarding this policy, you can contact us at info@dclx.co.uk.

DCLX may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 21st October 2024.

What information do we collect
We may automatically collect the following information for analytical and security purposes:

  • IP address
  • Browser type
  • Language preference
  • Operating system
  • Referring URLs
  • Pages viewed

Information you may voluntarily supply:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Bank details
  • Training information
  • Insurance information
  • Previous experience

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

  • Internal record-keeping
  • Improving our products and services

Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the website in question.

Controlling your personal information
You may request a copy of the personal data we hold about you, request corrections to any information we hold if you believe it is incorrect, or request that we remove all personal data we hold about you.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:

Website Manager
DCLX
Unit 12, Klinger Industrial Park,
Edgington Way, DA14 5AF.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.